Sonitrol is above all a service organization. Our confidence in our systems and the people behind them is backed by a true Commitment to Service. We know of no other security company offering to stand behind their products and service in this manner. The four key points of this commitment are:
• If, during the first ninety days, we are unable to satisfactorily resolve any system performance or service issues, we will remove our equipment and refund the installation charge.
• Guaranteed on-site response to your emergency service request.
• Guaranteed no increase in the monthly fee for the first 5 years, provided no additional services are requested.
- Sonitrol's Exclusive Performance Warranty: No other alarm company is willing or able to back up their performance with a program that provides for up to $10,000 worth of assurance that your system will work when you need it. The reason is simple, no other system works like Sonitrol. Every night, Sonitrol of New Orleans has in excess of $250,000 in performance warranty coverage for customers who have discovered its worth paying a little more for something that’s guaranteed to work and provides them with the peace of mind that comes from having the most reliable and effective coverage in the industry.
Sonitrol of New Orleans: Local operation & corporate affiliation
We are pleased to provide our UL Protective Signal Monitoring, system maintenance and account support services from our own local, in-house central station. Our equipment is proprietary, which means that our monitoring process won’t be transferred to an out-of-town location. Being part of the Sonitrol Dealer network allows us to interact with other franchises nationwide and enjoy the technical support and product development of a national corporation.
Customized systems integration
Sonitrol's unique system design allows an extremely flexible level of integrating both primary and advanced features of Intrusion Detection, Access Control, Life Safety Fire Alarms and CCTV Surveillance applications. The ability to consolidate complete system implementation and support through one local office allows us to provide our customers with a service tailored to their specific needs, particularly as those needs change over time.
The lowest false alarm rate in the industry
Due to our exclusive alarm verification process, our customers and the police alike have told us that they have an unparalleled level of confidence in our ability to distinguish between false alarms and actual intrusions.
The highest apprehension rate in the industry
Police tell us that due to our exclusive audio verification, they respond quicker to Sonitrol alarms, helping them make more apprehensions on Sonitrol dispatches than all the other alarm companies combined.
Security with a Sound Advantage: Alarm Verification
Sonitrol provides businesses with a single source of integrated, state-of-the-art security solutions for intrusion, video, access and fire, all backed with professional monitoring by experienced, trained personnel.
Our technology sets us apart. The ability to verify an alarm event in real time gives Sonitrol unrivaled credibility with local law enforcement. That is a key advantage as a growing number of municipalities pass Verified Response regulations requiring verification that an intrusion is actually taking place before police will dispatch personnel to the site.
Sonitrol has the best apprehension rate in the industry - and the fewest dispatches for false alarms. In fact, in January 2006, Lehman Brothers named Sonitrol "the leading alarm verification company." And our integrated components allow us to customize a solution that can expand easily as your needs grow.